Privacy or cookies

Welcome to culinarybeverage.com. We take your personal information security very seriously and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect the personal information you provide when using this website.

I. Information We Collect

When you visit or use this website, we may collect the following information:

Name
Shipping and billing address
Email address
Contact number
Order information and purchase history
Payment information (the payment process is handled by a third-party payment institution; we do not retain complete bank card information)
IP address, browser type, device information, and website access history
Your proactively submitted inquiries, reviews, or customer service communications

II. Purpose of Using the Information

We collect your personal information primarily for:

Processing orders and completing product delivery
Providing customer service and after-sales support
Responding to your inquiries and feedback
Sending order status and logistics notifications
Improving website functionality, products, and user experience
Preventing fraudulent transactions and ensuring website security
Complying with applicable laws and regulations

III. Use of Cookies

To improve your browsing experience, we may use cookies and similar technologies for:

Saving shopping cart contents
Recording your preferences
Analyzing website access
Improving website performance

You can refuse or delete cookies through your browser settings, but some website functions may be affected as a result.

IV. Information Sharing

We will not sell, rent, or disclose your personal information indiscriminately.

We may provide necessary information to third parties in the following circumstances:

Delivery service providers, to complete order delivery; Payment service providers, to complete payment transactions; Website operation and technical support service providers; When required by laws and regulations or when government authorities require information in accordance with the law.

All partners may only use your information to the extent necessary to complete the relevant services.

V. Data Security

We take reasonable technical and management measures to protect your personal information, including data encryption, secure servers, and access control, to prevent unauthorized access, disclosure, alteration, or loss.

However, no internet transmission method can guarantee 100% security, therefore we cannot guarantee absolute data security.

VI. Personal Data Retention Period

To meet financial, tax, legal compliance, and after-sales service requirements, we will retain your order and related personal data for 7 years from the date of order completion.

After the above retention period, we will delete, anonymize, or securely destroy the relevant information to the extent permitted or required by law, unless continued retention is required by laws and regulations.

VII. Your Privacy Rights

Under applicable law, you have the following rights:

To access the personal information we hold;
To correct inaccurate information;
To request the deletion of eligible personal information;
To restrict or object to certain information processing;
To request a copy of the data you provide.

To exercise the above rights, please contact us using the contact information provided in this policy.

VIII. CCPA (California Consumer Privacy Act) Statement

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

The right to know the categories of personal information we collect, use, and disclose;
The right to request the deletion of eligible personal information;
The right to request a copy of your personal information;
The right to demand that we not sell your personal information.

culinarybeverage.com does not sell consumers’ personal information.

If you wish to submit a CCPA request, please send an email to:

CCPA Dedicated Request Email:
sales@culinarybeverage.com

We will process your request within the time limits required by applicable law and verify your identity where necessary.

IX. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy policies, content, or data processing methods of these third-party websites, and we recommend that you read their respective privacy policies.

X. Privacy Policy Updates

We may update this privacy policy in accordance with laws and regulations or business needs. The updated policy will be published on this page and will take effect from the date of publication.

Website: culinarybeverage.com

Email: sales@culinarybeverage.com

We will respond to your inquiries as soon as possible and assist with related matters.